Returns & Exchanges
At MOOLK, we want you to love your purchase, which is why we offer a flexible 30-day return window for all eligible items. If your order isn't quite right, we are here to help with straightforward exchanges or store credit options.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Carefully place the items in their original packaging, ensuring all tags are attached and the products are in unworn, unwashed condition.
Ship Your Return
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing